In order to use automated subscriptions, you must create subscriptions in the dashboard of one of the supported payment providers.

Admin - Settings - Edit plan

Subscriptions are assigned an ID from this provider, which you must match with the plan in the Loyalty Platform dashboard. In the example screenshot above you see the field "2Checkout subscription ID", but this can be another provider if this has been configured.

Admin - Settings - Plans

Stripe

If you use Stripe, make sure to follow these steps to link your Stripe products to Loyalty Platform plans.